Privacy Policy

Last Updated: January 2025

1. Introduction

IUXConnect ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our transparent CLOB exchange platform and related services.

As a financial services provider, we adhere to strict data protection standards and comply with applicable regulations including GDPR, CCPA, and financial industry requirements.

2. Information We Collect

2.1 Personal Information

  • Name, email address, phone number, and contact details
  • Government-issued identification for KYC/AML compliance
  • Financial information including bank account details
  • Trading history and transaction records
  • IP address, device information, and browser type

2.2 Trading Data

  • Order book data and trade execution information
  • Market data access and usage patterns
  • API usage and integration data
  • Risk management and position data

2.3 Automatically Collected Information

  • Log files, cookies, and similar tracking technologies
  • Platform usage analytics and performance metrics
  • Security and fraud prevention data

3. How We Use Your Information

  • To provide and maintain our CLOB exchange services
  • To process transactions and execute trades
  • To comply with KYC, AML, and regulatory requirements
  • To prevent fraud and ensure platform security
  • To improve our services and develop new features
  • To communicate with you about your account and services
  • To provide customer support and respond to inquiries

4. Information Sharing and Disclosure

We may share your information with:

  • Liquidity Providers: To facilitate trade execution on our transparent CLOB
  • Regulatory Authorities: To comply with legal obligations and regulatory requirements
  • Service Providers: Third-party vendors who assist in operating our platform
  • Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties. As a transparent CLOB exchange, we do not use your trading data for proprietary trading or to gain unfair advantages.

5. Data Security

We implement industry-standard security measures to protect your information, including:

  • End-to-end encryption for data transmission
  • Secure data storage with regular backups
  • Multi-factor authentication and access controls
  • Regular security audits and penetration testing
  • Employee training on data protection practices

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete data
  • Request deletion of your data (subject to legal requirements)
  • Object to processing of your information
  • Request data portability
  • Withdraw consent where applicable

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Trading records are retained for a minimum of 7 years as required by financial regulations.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our platform and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@iuxconnect.com

Address: IUXConnect Data Protection Officer

Response Time: We aim to respond within 30 days