Cookie Policy

1. What Are Cookies

Cookies are small text files that are placed on your device when you visit our Platform. They help us provide you with a better experience by remembering your preferences and understanding how you use our services.

This Cookie Policy explains what cookies are, how we use them, and how you can control them on the IUXConnect platform.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for the Platform to function properly. They enable core functionality such as:

• User authentication and session management
• Security and fraud prevention
• Load balancing and system stability
• Trading platform functionality

Duration: Session or up to 1 year

Can be disabled: No - these are required for the Platform to work

2.2 Performance Cookies

These cookies help us understand how users interact with our Platform by collecting:

• Page views and navigation patterns
• Platform performance metrics
• Error tracking and debugging information
• Feature usage statistics

Duration: Up to 2 years

Can be disabled: Yes

2.3 Functional Cookies

These cookies enable enhanced functionality and personalization:

• Language and regional preferences
• Chart settings and layout customization
• Saved watchlists and favorites
• Display preferences and themes

Duration: Up to 1 year

Can be disabled: Yes - but may affect functionality

2.4 Analytics Cookies

We use analytics cookies to improve our services:

• User behavior analysis
• A/B testing and feature optimization
• Conversion tracking
• Platform usage insights

Duration: Up to 2 years

Can be disabled: Yes

3. Third-Party Cookies

We may use third-party services that set cookies on our Platform:

• Analytics Providers: Google Analytics, Mixpanel
• Security Services: Cloudflare, reCAPTCHA
• Support Tools: Intercom, Zendesk
• Payment Processors: For deposit and withdrawal processing

These third parties have their own privacy policies. We recommend reviewing their policies to understand how they use cookies.

4. How We Use Cookies

We use cookies to:

• Keep you signed in to your account
• Remember your preferences and settings
• Provide secure access to trading functionality
• Analyze Platform performance and usage
• Prevent fraud and enhance security
• Improve user experience and features
• Comply with regulatory requirements

5. Managing Cookies

You have several options to manage cookies:

5.1 Browser Settings

Most browsers allow you to control cookies through their settings. You can:

• Block all cookies
• Block third-party cookies only
• Delete cookies after each session
• Set exceptions for specific websites

5.2 Platform Cookie Settings

You can manage non-essential cookies through your account settings on the Platform. Navigate to Settings → Privacy → Cookie Preferences.

5.3 Opt-Out Tools

You can opt out of analytics cookies using:

• Google Analytics Opt-out Browser Add-on
• Network Advertising Initiative opt-out tool
• Your Online Choices (EU)

6. Impact of Disabling Cookies

If you disable cookies, you may experience:

• Inability to log in or maintain your session
• Loss of personalized settings and preferences
• Reduced Platform functionality
• Need to re-enter information repeatedly

Essential cookies cannot be disabled as they are required for the Platform to function.

7. Cookie Retention

Different cookies have different retention periods:

• Session Cookies: Deleted when you close your browser
• Persistent Cookies: Remain until expiration or manual deletion
• Security Cookies: Typically 1-12 months
• Analytics Cookies: Up to 2 years

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices. We will notify you of significant changes through the Platform or via email.

9. Contact Us

If you have questions about our use of cookies, please contact us: